Job Description

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.  

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.  

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

Why you will love this opportunity as Security Engineer at Civica   

The Security Engineer will be responsible for multiple security operations within the APAC region. This role ensures the protection of the organisation’s digital and physical assets across multiple countries, including India, Australia, and Singapore.

You’ll play a crucial role in responding to security incidents, conducting investigations, and implementing resolutions to protect our systems and data. You’ll work with cutting-edge security technologies, including SIEM, DLP, XDR, and antivirus solutions, while managing email and web security gateways. Your expertise will be key in identifying and remediating threats from intelligence feeds, SOC alerts, and vulnerability scans, ensuring proactive security measures are in place. Additionally, you’ll assist in the development and enforcement of security policies, procedures, and standards to strengthen Civica’s security posture.

This role offers a dynamic and collaborative environment where you'll work closely with IT and business teams, contributing to critical security initiatives across Civica. You’ll have the opportunity to coach and mentor colleagues, helping to spread security expertise while also gaining exposure to high-level security operations. With responsibilities that include security reporting, change control, and occasional out-of-hours support for major incidents, this position is ideal for someone passionate about cybersecurity and eager to make a meaningful impact in a forward-thinking organisation.

Requirements

What you will do to be successful in this role 

• Leverage your experience in a security-focused IT role at an enterprise level to safeguard systems and data

• Apply strong problem-solving skills to analyse and respond to security threats under pressure

• Communicate effectively with technical and non-technical stakeholders through clear and concise written and verbal communication

• Investigate security incidents using SIEM tools and security logging services

• Utilise Microsoft Sentinel, Defender, playbooks, and automation to strengthen security operations

• Manage vulnerability management tools and lead remediation efforts to mitigate risks

• Secure cloud environments, particularly within Azure and/or AWS, following industry best practices

• Implement and uphold security principles and operations to enhance enterprise security

• Configure and maintain firewalls, IDS/IPS, and email/web filtering services to protect systems

• Demonstrate resilience and adaptability in navigating change and ambiguity within a dynamic environment

Benefits

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different -  and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans -  there are heaps of opportunities to enable you to grow and be your best.

Giving culture -  we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job  - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

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