Job Description

Are you eager to learn and grow in the construction machinery industry? Do you want to work with cutting-edge technology and be part of a fast-growing company?
Steelwrist has an exciting opportunity for you to jumpstart your career!

About Steelwrist:
We deliver world-class products that enhance excavator efficiency, including our innovative tiltrotators—often called the "wrist of steel" for excavators—quick couplers, and work tools. These products are transforming the construction industry by boosting productivity by 20-40%.

The Role:
As a Junior Support Technician , you’ll be an important part of our North American team, helping customers and dealerships with technical support. This is a great opportunity to learn and develop hands-on skills in the construction machinery sector. No extensive experience is required—just a passion for technology and a willingness to learn!

What You’ll Do:

• Provide basic technical support via phone and email, assisting with troubleshooting and product questions
• Work alongside our experienced team to learn about Steelwrist’s advanced products and systems
• Assist with daily operations, spare parts, warranty administration and quality improvements
• Organize your daily tasks, stay connected with the team, and help ensure smooth customer operations
• Occasionally travel, including an introduction trip to our headquarters in Sweden for training

What You Bring:

• Strong interest in technology and machinery
• Good communication skills and a positive, customer-focused attitude
• Willingness to learn new technical skills and adapt to different situations
• Basic understanding of Microsoft Office/Google Workspace
• Ability to stay organized and work under your own initiative
• No previous experience required, but any background in technical support, construction, or machinery is a plus

What We Offer:

• Comprehensive training to develop your technical skills
• Supportive team environment with opportunities to grow your career
• Competitive salary and benefits, including 401K and health insurance
• A modern, clean, and safe working environment at our North American HQ in Newington, CT
• Flexible working hours and opportunities for professional development
• The chance to work with innovative technology and make a real impact on the construction industry

At Steelwrist, we believe in nurturing talent and providing the tools you need to succeed. If you’re ready to start a rewarding career with a company that values learning and growth, we want to hear from you!

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