Job Title: Jira Administrator
Location: San Antonio, TX
Duration: Long Term
Mandatory Skills:
Administrating Jira Data Centre, Adaptavist Script runner, Groovy & JavaScript, Atlassian Jira/JWM Administration Certification(s), JWM writing complex automations/rules.
Preferred/Desired skills:
Java, remote procedure calls (RPCs), REST, SOAP , XML-RPC interfaces, Groovy, AWS Cloud Knowledge
Responsibilities
Design Scripts in Groovy for use with Script runner or elsewhere in Jira.
Work with Product Owner, System Architect & Tech Lead to translate business requirements into technical requirements.
Customer Support and handling of user tickets.
Open Support Tickets with Jira Vendors and Atlassian as needed.
Troubleshoot Jira or integrations as required.
Help perform Analysis for Jira upgrade as required.
Assist with migration from Jira Data Centre to Jira Cloud as required.
Ability to perform basic and advanced JQL queries in the system
Qualifications (Must Have)
Experience Administrating Jira Data Centre for at least 3 years.
Adaptavist Script runner Experience.
Groovy & JavaScript Proficiency and experience with coding in these languages.
Atlassian Jira Administration Certification(s).
Qualifications (Nice to Have)
Migration Experience from Jira Data Centre to Jira Cloud.
Jira Cloud Experience
Experience Integrating Jira with other applications such as Confluence, qTest, Slack, Gitlab etc.
Large Scale Jira Deployments Experience (15k+ users).
Experience providing support to users through slack, zoom, email or a ticketing system such as ServiceNow etc.
Familiarity with big name Jira add-ons such as:
o Structure
o Advanced Roadmaps
o Checklist
o Optimizer
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