Job Description

As the Import/Export Coordinator you will ensure the seamless and compliant movement of goods through the customs and regulatory processes. Effectively managing the clearance process, an Import/Export Coordinator plays a vital role in facilitating the timely and compliant processes of international shipments in and out of the United States.

Responsibilities will include:

• Act as the point of contact for overseas offices and agents on shipments importing into the US.
• Monitor all imports to ensure they are stored correctly and in accordance with the temperature requirements of the product.
• Interact with the airline handling agents, or Biocair local offices, to arrange repack / intervention when necessary to maintain temperature validation.
• Work with the Operations and Transport teams to guarantee delivery of all imports that take place within customer expected timescales.
• Provide customers with regular, accurate and timely updates on shipment status, ensuring correct and timely completion of all after shipment tasks.
• Secure bookings with airlines, integrators and/or transport suppliers in accordance with the information shown in the Transport Management System (iCair).
• Cross-check and review of Dangerous Goods declaration.

Our company values matter, and guide all that we do each day. The successful candidate will be expected to operate in line with them as we strive to be the provider of choice for specialist logistics solutions to the global scientific community; based on the highest levels of care , expertise and precision ; enabling our customers to retain absolute focus on research and development.

In addition, you will demonstrate these key competencies:

• Excellent verbal and written communication skills, with a proactive and responsive manner of supporting clients – overall exceptional customer service skills and calm with intense demands.
  
• Intermediate level Microsoft Office skills with a familiarity with MS Teams.
• Keen multi-tasking and self-organizational skills, with strong ability to meet strict deadlines.
• High adaptability, agility and resilient with a “can do”, positive attitude.
• Demonstrates consistent high attention to detail and problem-solving skills.

In return we offer:.

• Up to $28 per hour commensurate with experience
• Bonus scheme
• Health, vision, and dental insurance
  
• Employee Assistance Program
• 401K with generous match
• PTO

Please note this is a full time role, 40 hours per week, Monday to Friday 07:00am to 15:30pm and the role based out of our office in San Francisco office, CA 94066.

Biocair provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All offered candidates are subject to pre-employment screening which includes a denied party background check and an E-Verify work authorization checks.

Please be aware that we are NOT inviting recruitment agencies to submit candidates for this role and as such any approaches will be rejected. Thank you for your understanding.

Job Tags

Hourly pay, Full time, Local area, Overseas, Monday to Friday,

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