Front Desk Receptionist Job at HighCloud Solutions, Indianapolis, IN

NmZBdURJTGZjbSs0MjZtRFdBRVpMYWF0K0E9PQ==
  • HighCloud Solutions
  • Indianapolis, IN

Job Description

Title

Front Desk Receptionist

Location

Indianapolis, IN (Onsite) 

Duration

7 Months

Interview Type

Webcam only

Job Type

C2C,W2

Job Description

Front Desk Receiptionist

  • PHONES – Utilizing excellent customer service, answer agency main phone line via MSTeams in a courteous and patient manner and transfer to appropriate staff or department using agency contact listing.
  • PHONE LOG – Calls received will be entered into a log.
  • VOICEMAILS – Check the admin. email inbox for voicemail messages and forward to the appropriate staff or department.
  • GUESTS/VISITORS/CAMERAS – Greet guests/visitors in a courteous manner, ask to help them and direct to appropriate staff or department. Those looking for Federal Homeland Security/Immigration/Citizenship you will direct them to the downtown location. Watch lobby cameras for foot traffic or suspicious visitors.
  • CONTACT LISTINGS – Maintain a current contact listing for the agency and important numbers listing.
  • PACKAGE DELIVERIES – notify appropriate contacts of any FedEx or UPS boxes dropped off at the front desk.
  • SCANNING – back up for assisting with scanning old paper files into an online electronic software system.
  • ADMINISTRATION – various administrative assistance duties as needed.
  • Training provided for all systems. Knowledge of MS Office recommended.

Skill

Required / Desired

Amount

of Experience

Previous administrative assistant experience with strong written communication skills.

Required 5 Years

Previous receptionist experience answering high-volume main phone lines.

Required 5 Years

Previous experience in MSTeams for receiving/forwarding calls, as well as for internal/external meetings. Will train, if needed.

Required 2 Years

Previous customer service experience in a customer-facing role with strong verbal communication skills.

Required 2 Years

Working knowledge of all MS Suite or Office 365 - including data entry and the ability to learn additional software programs as needed.

Required 2 Years

High School diploma or equivalent

Required 4 Years

Associates degree or administrative assistant certification and/or equivalent work experience.

Highly desired 2 Years

Job Tags

Work experience placement,

Similar Jobs

Valvoline

Automotive Inspector Job at Valvoline

 ...needs and performing maintenance to keep their vehicle serviced and safe on the road. Perform state safety and/or emissions inspections for our guests Perform automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing... 

Leidos

Program Operations Administrative Assistant Job at Leidos

 ...Description Seeking a career with a sense of purpose, work life balance, and growth opportunities There's a place for you at Leidos! At Leidos, we are committed to making the world safer, healthier, and more efficient through technology, engineering, and science... 

SkyWater Technology Foundry, Inc.

Network security engineer Job at SkyWater Technology Foundry, Inc.

 ...saving medical devices, consumer electronics and American security require semiconductors. Working in our Minnesota headquarters...  ...a member of the SkyWater Information Technology team, the Network Security Engineer is responsible for the design, implementation, and... 

U.S. Food and Drug Administration - Center for Biologics Eva...

CBER Bioinformatics Reviewer - Cell and Gene Therapies Job at U.S. Food and Drug Administration - Center for Biologics Eva...

 ...Office of Cellular Therapy and Human Tissue (OCTHT) Center for Biologics Evaluation and Research (CBER) Food And Drug Administration...  ...Therapy and Human Tissue (OCTHT) is recruiting Bioinformatics Review Scientists as Staff Fellows. OCTHT is strongly committed to... 

GDIT

Enterprise Service Desk Lead Job at GDIT

 ...Skills: Information Technology (IT) Services, IT Service Delivery, SIPRNET Certifications...  ...DOD contract. The I3TS program provides enterprise-wide IT support to consolidate...  ...Engineering Lead, etc. You will supervise and manage the following tasks: Open incident...