Most positions at CDCR Enterprise Information Services are eligible for telework. This position is primarily telework and may require in-person attendance when requested.
Individuals who are eligible for a Training and Development assignment will also be considered for this position.The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.
For HRTS communication, this is in reference to Job Requisition (JR) 1751.
CDCR employees are encouraged to use their existing CDCR email address on their job application.
This advertisment is for a Correctional Case Records Supervisor position Located at 1960 Birkmont Drive, Rancho Cordova. Please indicate the position number on your application: 065-625-1149-003. Note: Main communication for this posting will be through email. Please ensure you have a valid email address on your application.Under the direct supervision of Correctional Case Records Manager (CCRM), the Correctional Case Records Supervisor (CCRS) provides case records expertise to ensure the Strategic Offender Management System (SOMS) Case Records Unit meets uniform case records requirements. Additionally, the CCRS will provide expertise to ensure the positive sustainment of the SOMS Electronic Records Management System (ERMS), Exception Processing Team (EPT), and Electronic Offender Management Information System (eOMIS), as the Correctional Case Records Unit (CCRU), plays a key role in the processing, maintenance, and control of electronic incarcerated individuals records which serves as the central repository and system to maintain incarcerated individuals records. The CCRS is responsible for incarcerated individuals documents and records to ensure integrity of the electronic records in accordance with state and federal laws and departmental policies.
The CCRS assist in developing and maintaining system requirements, stabilizing business rules, performing business process change analysis and training of field staff, identifies cleanup efforts in data conversion, and developing/executing test cases that capture the business needs and requirements related to case records daily activities. The CCRS will work with the SOMS training team and policy team in preparing training materials, and other implementation support activities. The CCRS may travel to California Department of Corrections and Rehabilitation (CDCR) institutions and offices to assist in site fact finding missions. In addition, the CCRS will respond to remedy tickets that are assigned to Sentence Calculation and assist with training field staff on the use of SOMS. The CCRS will also attend planning meetings for upcoming releases and test the application for any issues that may arise for the releases and report/triage/resolve findings at various meetings.
Please see attached duty statement.You will find additional information about the job in the .
Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.
Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.
When submitting supporting documents, PDF file format is preferred.
CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to .
This advertisement may be used for other vacancies that occur during the life of this recruitment.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/10/2024Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Corrections & Rehabilitation
CDCR Hiring Support - Postal
Attn: CDCR Hiring Support
P.O. Box 942883
Sacramento , CA 94283-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Corrections & Rehabilitation
CDCR Hiring Support - Drop-off
CDCR Hiring Support
1515 S Street, Application Drop Box or Suite101N
(Drop off not available on weekends and holidays)
Sacramento , CA 95811
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications.
Please refer to the “Statement of Qualifications” section below for specific requirements. For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit:Benefit information can be found on the California Department of Human Resources (CalHR) website, , and the CalPERS website, .
Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at .
Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at .
Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at
This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Personnel Liaisons
(916) 328-2000
dl-cdcr-eis-personnel-liaisons@cdcr.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
A Statement of Qualifications (SOQ) is required and must be submitted with your application to be considered for this position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. Resume and cover letter will not be accepted as SOQ. Your responses to the questions below must be submitted separately and not exceed two (2) pages in length, utilizing Arial 12-point font, with 1 inch margins. Each page must include your name and position number for which you are applying in the upper right hand corner of the page. Each answer should be numbered based on the question, and must include a response to all statements below, including specific examples:
Please provide us with a brief, but thorough answer to the following questions:
1) Explain your Case Records experience.
2) Explain your Calculation Methodology experience.
3) Explain your experience with customer service.
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