Job Description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Contract Administration Senior Manager will support the broad STERIS Healthcare sales effort by leading a team that supports Customer contracting activities.   This role will serve as a key legal & business terms resource to Customers, field personnel, and sales leadership.  Additionally, this role will ensure all Customer requirements are met within the STERIS Corporate profitability objectives.  

In this role, you will:

• Work to ensure a robust understanding of STERIS competition.
• Partner with Corporate Account Directors, Strategic Account Directors, Area Vice Presidents, Vice Presidents, and others to provide guidance for relevant GPO, IDN, and Strategic Account Customer Contracts.  
• Serve as a subject matter expert for customer legal terms & conditions.
• Instruct business rules, partnering with business process owners from Quote-to-Cash, ensuring STERIS can execute.
• This role will serve as a key leadership contract resource to Customers, field personnel, sales leadership and IPS General Managers.  
• Additionally, this role will ensure all customer requirements are met within the STERIS Corporate profitability objectives.

This is a remote based in the United States.

What You'll do as Contract Administration Senior Manager

• Act as the subject matter experts on all IPS Customer and business contracts. Seek understanding of business objectives and support those objectives throughout the contracting process.
• Act as a liaison with outside firms, as necessary.
• Escalate to STERIS Corporate Counsel and External Legal Counsel as needed to ensure appropriate risk mitigation.  
• Establish lean work processes across the broad, Customer contract administration process.  Identify ways to improve processes, eliminate waste and reduce cost in the process.
• Take appropriate action to maintain compliance of new processes.  Drive continuous improvement and quality across the team.
• Confer with STERIS business & operational leadership, Customers and other legal counsel on a variety of contract topics.  Serve as a legal & business escalation point for the broad, STERIS Healthcare business including Service, SPM, STERIS Endoscopy, etc. 
• Negotiate compliance-oriented agreements with assigned STERIS Customers in order to develop long term relationships and maintain a favorable image of STERIS Corporation. 
• Interface directly with the STERIS customers in support of STERIS’ sales effort.
• Review, detail, and prepare bids/contracts for the America’s Healthcare group.  Review, approve and accept contracts for STERIS to include details such as pricing, delivery, terms and conditions, taxes, and ensure compliance with Federal, State, Provincial, and Local laws.  Ensure appropriate signatories based on STERIS standard operating procedures.
• Evaluate Customer RFP, Tender, and Bid requests for adequate information and determine products to bid on based on bid specifications.  Obtain added details from sales, Product Managers, manufacturing, legal, and other appropriate departments as required. Process RFP, Tender, Bid requests within established time frame.
• Interface with various departments within STERIS to ensure completion of RFP’s, Tenders, and Bids & Customer contracts to meet customers due date.  Departments may include, Product Management, Manufacturing, Field Sales, Corporate & Strategic Accounts, Legal, etc.
• Review RFP’s, Tenders, Bids and Contracts for application of pre-negotiated pricing policies, i.e. National Accounts and government contracts.
• Establish and maintain RFP, Tender, Bid, and Customer Contract document files, to include maintenance of current and historical records regarding pricing, costs, and awards.  Drive towards electronic file sharing & storage.  
• Communicate awards to appropriate Product Managers, Sales Leadership, Finance and Customer Service teams.
• Other duties as assigned.

Experience, Skills, and Abilities Needed

Required

• Juris Doctorate required.
• 12 years of proven management experience in overseeing, managing and/or coordinating large, complex contracts, agreements and/or vendors required.
• Experience working in a large, healthcare environment; knowledge of hospital market required.
• Knowledge of consumable and capital product lines.  Demonstrated experience in comprehending complex legal material required.
• Demonstrated organizational skills and the ability to work independently required.
• Demonstrated track record in providing exceptional Customer service required.
• Demonstrated ability to work successfully in a consultative environment required.

Preferred 

• Knowledge Healthcare Corporate Accounts preferred.
• Training and understanding of LEAN principles preferred.

Skills

• Ability to successfully manage comprehensive contracts and agreements.
• Ability to communicate effectively in writing and orally.
• Ability to lead a high performing team in change initiatives.
• Knowledge of and ability to apply best business practices and industry benchmarks.
• Ability to foster inclusion in goal setting, strategic planning and the everyday workplace.
• Ability to develop and foster and collegial relationships with a broad constituent base.
• Ability to create successful and productive professional relationships and partnerships.
• Ability to facilitate compromise to accomplish goals.
• Strong written and oral communication skills with an ability to communicate within all levels of the organization.
• Strong problem solving, facilitation and organizational skills.

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.

Here is a brief overview of what we offer: 

• Market Competitive Pay
• Extensive Paid Time Off and (9) added Holidays
• Excellent Healthcare, Dental and Vision Benefits
• Long/Short Term Disability Coverage
• 401(k) with a company match
• Maternity and Paternity Leave
• Additional add-on benefits/discounts for programs such as Pet Insurance
• Tuition Reimbursement and continued education programs
• Excellent opportunities for advancement in a stable long-term career

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Pay range for this opportunity is $91,000 – $127,000.   This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed.  Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio.  Click here for a complete list of benefits: 
STERIS Benefits

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.  WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

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