Coffee Shop Barista Job at Hy-Vee, Davenport, IA

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  • Hy-Vee
  • Davenport, IA

Job Description

Coffee Shop Barista Location Davenport, IA : At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. : Job Title: Barista Department: Coffee Shop FLSA: Non-Exempt General Function: As a Coffee Shop Barista, this position will be responsible for reviewing and filling customer orders for the day, handling food in a safe manner and ensuring the work area is always clean and neat. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies
  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism
  • Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Food Service Director; Coffee Shop Department Manager Positions that Report to you: None Primary Duties and Responsibilities:
    • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
    • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
    • Makes an effort to learn customers' names and to address them by name whenever possible.
    • Assists customers by: (examples include)
      • escorting them to the products they're looking for
      • securing products that are out of reach
      • loading or unloading heavy items
      • making note of and passing along customer suggestions or requests
      • performing other tasks in every way possible to enhance the shopping experience.
    • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
    • Takes customer orders at the counter.
    • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
    • Handles food in a safe manner and ensures the work area is always clean and neat.
    • Reviews the status and appearance of the food for freshness.
    • Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
    • Anticipates product needs for the department on a daily basis
    • Prepares and replenishes product as necessary.
    • Checks in product, puts product away, and may review invoices.
    • Runs the department registers and receives payment, makes change, etc., where applicable.
    • Removes trash in a timely manner.
    • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
    • Adheres to company policies and individual store guidelines.
    • Reports to work when scheduled and on time
    Secondary Duties and Responsibilities:
    • Washes dishes as necessary.
    • Orders product and supplies as necessary.
    • Prices products for customers as necessary.
    • Assists in other areas of store as needed.
    • Performs other job related duties and special projects as required.
    Knowledge, Skills, Abilities and Worker Characteristics:
    • Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
    • Ability to do simple addition and subtraction; copying figures, counting and recording.
    • Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
    Education and Experience: Less than high school or equivalent experience and six months or less of similar or related work experience. Physical Requirements:
    • Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
    • Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision.
    • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.
    Working Conditions: The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to noise, equipment movement hazards, cleaning chemicals/solvents, and possible electrical shock and temperature extremes. Equipment Used to Perform Job: Standard tools and equipment used in a coffee shop environment including disposal, trash compactor, dishwasher, register system, ice machines, pop machine, scales, and knives. Contacts: Has daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections. Are you ready to smile, apply today.

Job Tags

Full time, Work experience placement,

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