Job Description
Hiring Immediately!
Who We Are:
- We are an organization that strives for excellence and desires to create a remarkable experience for our guests and our team. Our vision is to be Holland’s most caring company! Chick-fil-A Holland offers a leadership development program that emphasizes personal growth and allows top leadership to play a major role in the influence and decision making of a multimillion dollar business. We have been honored with awards for sales growth, profitability and guest experience. We remain outliers in the company by focusing on innovation, recruiting high performing leaders, and upholding uncompromising standards.
Position Type: Full-Time, 38-45 hours/week
Our Team Leader benefits:
- Sundays off
- Opportunities for individual growth
- Career advancement opportunities
- Tuition scholarship opportunity up to $2,500 per year
- College tuition reimbursement possibilities upon request
- Medical insurance available
- Retirement match
- Paid vacation and sick PTO
- Discounted meals
Required Qualifications:
- Experience as a leader
- Proven ability to lead in quick-paced environments as part of a team
- Basic computer competency
- Must be available to work Saturdays with only 6 missed Saturdays of work per year.
Duties and Responsibilities:
- Willing to commit to strive for personal greatness each day
- Responsible for overseeing the daily functions of a shift for front or back of house
- Communicates employee performance and policy/procedure violations to the Leadership Team.
- Works with the leadership team to ensure appropriate daily and restaurant staffing levels.
- Must be an excellent coach, communicator and team builder.
- Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Serves as subject matter expert to leadership for ongoing hospitality and service support.
- Complete understanding of each key position in both the front and back of the store.
- Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 9 hours and lifting up to 40lbs.
- All other duties as assigned.
Previous experience at Taco Bell, Arby's, Steak N Shake, Panera Bread, Culvers, McDonald's and more are encouraged to apply!
Shift Leader Requirements:
- -Customer service-oriented
- -Self-leader committed to personal growth
- -Ability to multitask
- -Ability to work at a quick, yet efficient and thorough pace
- -Team-oriented, adaptable, dependable, and strong work ethic
- -Positive attitude
- -Willingness to step outside of job role to assist in other roles
- -Effective communicator
- -Responsible for supporting Operator and Directors
- -Heart for hunger, coachable spirit, integrity
- -Responsible for getting breaks out
- -Responsible for making sure all tasks are finished for the shift
- -Responsible for productivity and labor
- -Responsible for leading shifts by executing operational excellence-TAKE CHARGE!
- -Responsible for implementing CRF Strategy…sample, sample, sample!!!
- -Responsible for tone of the restaurant-POSITIVE ENERGY!!!
- -Hold team accountable to policies and procedures
- -Hold other leaders accountable and report to your directors
- -Responsible for the results of the restaurant
- -Responsible for developing the team under you
- -Responsible for training a team member to fill shoes
- -1 year minimum commitment to CFA
- -Full Availability with 40 hours minimum
- -May only have 6 Saturdays off throughout the year and 12 days off in the year
- (requested off)
- -Be available for all holidays (Black Friday Week and December)
- -Daily Food Safe completed each shift
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Job Tags
Holiday work, Full time, Immediate start, Shift work, Sunday, Saturday,