Our Chick-fil-A locations at 82nd & University and 114th & Quaker are looking for motivated and restaurant experienced individuals to step into our Shift Lead Role. Our Shift Leads are integral to our operations in both the front of house and the kitchen, ensuring that our shifts run smoothly, our Team Members are engaged, and that our team is successful in meeting or exceeding business strategy goals. We offer training and resources to develop your career aspirations and ensure that you are successful in your role.
NOTE : THIS SHIFT LEAD JOB POSTING HAS NOT BEEN DEFINED AS A FRONT OF HOUSE OR KITCHEN ROLE, CANDIDATES WILL BE CONTACTED AND PLACED BASED ON THEIR WORK EXPERIENCE AND SKILLSET. OPEN AVAILABILITY IS PREFERRED.
ROLE REQUIREMENTS
MINUMUM REQUIREMENTS
COMPENSATION PACKAGE
ROLE SUMMARY
The SHIFT LEAD is responsible for supporting the LEADERSHIP TEAM in restaurant operations including but not limited to: Personnel Management, Inventory Management, Operational Excellence, Ensuring remarkable guest experiences, Execution of business growth plans, Team building and development, and Maintaining Chick-fil-A policies,
procedures and brand image.
CHAIN OF COMMAND
EXECUTIVE DIRECTOR > OPERATIONS DIRECTOR > OPERATIONS LEAD > SHIFT LEAD
KEY SKILLS AND BEHAVIORS
Decision Making, Organization, Communication, Stress Tolerance, Adaptability, Guest
Service, Time Management, Dependability, Humility and Empathy, Cash Handling, Problem Solving, Operational Excellence, Procedure Execution, Conflict Management, Team Coaching, Data Reporting, Project Delegation, and Shift Awareness
OPERATIONAL RESPONSIBILITIES
M.O.D.
FACILITIES
TRAINING
HOSPITALITY
FOOD SAFETY
CATERING
REPORTING
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.
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