Job Description

• Consistently offer professional friendly and engaging service
• Identify and anticipate guests needs and ensure personalized service is provided
• Provide Food and Beverage services
• Greets guests and presents them with the menu
• Informs guests about the special items for the day and menu changes if any
• Suggest food and beverages to the guests
• Take food and beverage orders from the guest 
• Assist with any plans or arrangements the guest intends to make during their stay
• Ensure that all requests from guests are made possible and are followed up on
• Fully understand and have knowledge of all in suite services technology amenities functions and systems
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies procedures and service standards
• Follow all safety policies  
• Other duties as assigned 

Qualifications :

• Passion for guest service.
• Excellent written and verbal communication interpersonal
• Highly organized resultsoriented with the ability to be flexible and work well under pressure.
• Previous experience in F&B Service is a must  
• Fluency in English and at least one additional language
• Must have the ability to handle a multitude of tasks and Guest requests.
• Knowledge of Opera or Opera Cloud Property Management System an asset.
• Ability to work independently and prioritize responsibilities.
• Computer proficiency in a Windows environment (Word Excel PowerPoint).

Remote Work :

No

Employment Type :

Fulltime

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